Client stories
What contacts remember from the visit
These notes come from offices that booked assessments, guest-network checks, or follow-up sessions. Names and roles reflect the people who worked with us on site.
“They spent the morning walking our two floors before touching any settings. The report flagged our guest network reaching the accounts printer — something we had never noticed. The only snag was needing a second visit because our landlord holds the controller password, so schedule that access early.”
“Drivers used to sit in reception on the same Wi-Fi as our dispatch PCs. The segmentation check was short and the write-up was clear enough for my nephew who helps with the router.”
“After the assessment we booked hardening the same month. Passwords were rotated, guest isolation turned on, and I finally have a one-page change log for our files. I wish we had asked for the verbal debrief with both partners present — one missed the call and needed a catch-up.”
“We add temporary access points for workshops. The quarterly health check catches when those temporary SSIDs stay live for weeks. Practical, not theatrical.”
“I am not technical. The guidance session ordered the report into what we must fix before tax season and what can wait until we replace ageing hardware.”
Extended note — guest isolation in a two-floor practice
A professional services firm in Walter Sisulu booked an Office Wi-Fi Security Assessment after contractors regularly asked for the staff password. During the walk-through we found the guest SSID bridged to the same LAN as the accounts printer and a shared file folder used for client drafts.
The written report ranked guest isolation and password rotation first. The firm booked a Wireless Hardening Review two weeks later; landlord controller access delayed that session by three days. After hardening, visitor devices could browse the internet but no longer listed the printer. The office manager kept the change log beside their ISP paperwork.
They later added a yearly Wireless Health Check when a mezzanine desk area was opened — a shorter revisit against the original baseline.